Dear Customer, 

If you are not completely satisfied, you can return any order for refund or exchange within 60 days from the date of shipment. Please follow the instructions below.

How to return an order

To process the return, enter your order information HERE, find your order, and complete the instructions.

1. Please Note: You should NOT indicate on the package that it contains jewelry, diamonds or other luxury-related items, as this invites theft.

2. Shipment and Insurance: Use the following shipping methods depending on the value of your order. The minimum return shipping method should be FedEx Ground with insurance and a signature required. Make sure you can track your package. This will help guarantee that the package arrives at Takarjewelry.com for quick and easy refunding.

3. For any item that is over 60 days and needs to be resized or exchanged, there is a $25.00 handling fee.

4. All Return Packages should be Mailed to:

Takar Inc.
640 S. Hill St.
Suite 647
Los Angeles, CA  90014

*All costs associated with returns are to be covered and paid for by the customer and/or recipient.    

Custom Order Terms & Instructions

1. Shipping Your Loose Stone / Diamond

If you are supplying your own stone, please ship it directly to our studio:

Takar Inc.
640 S. Hill St., Suite 647
Los Angeles, CA 90014

Carriers: UPS or FedEx are strongly preferred for direct door delivery. If shipping via USPS, Signature Required is mandatory.

Please Note: Do NOT indicate on the package that it contains jewelry, diamonds or other luxury-related items, as this invites theft.

Insurance: We strongly advise fully insuring your package prior to shipment.

Alternative Option (Setting Only): We can manufacture and ship the completed setting directly to you so you can have your stone set locally.

IMPORTANT: Include a note inside the package with your Full Name, Phone Number, Email, and Order Number so we can accurately match your stone upon arrival.

2. Policy & Craftsmanship Warranty

Returns: All custom orders and pieces set with personal customer stones are final sale and non-returnable once production commences.

Warranty: We stand behind our quality. Future repairs or sizing adjustments are provided with complimentary labor costs to ensure you love your piece.

Privacy Policy

At Takarjewelry.com, we are committed to providing excellent customer service and outstanding value in fine jewelry while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding, for example, your product and service preferences, dates of special occasions related to people you buy gifts for (e.g., birthdays), and billing and shipping address. Under no circumstances do we sell or rent this information to other businesses, and we protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in Takar.